Information capture sits at the
heart of important parts of the digital economy. The transaction in online
services is radically different from what we usually encounter. We voluntarily
pay in personal data rather than cash. This unique contract creates several
complications as far as privacy goes.
Our relationship with companies
like Google, Facebook and Amazon is at once and sour. These services are made
irresistible because of their personalized user experience. The algorithms
sitting at the heart of these companies guide you to what is most likely to
interest you. But the world is now waking up to the harsh fact that the same
process also raises privacy concerns as it encroaches into hitherto intimate
areas of our lives.
Digital exchange – personal information
for free access to platforms often means that privacy comes at a cost.
Customers are better off sharing information about themselves with marketers
because it makes life easier. Junk email or unsolicited phone calls that are an
annoyance to consumers become less so when the company can target consumers
better through data analysis.
However, the potential for personal
data to be abused – for discrimination, manipulation and censorship is a huge
cause for concern. The new world of large server farms plus algorithms that
sift through data to seek patterns can sometimes make us the victims of targeted
manipulation. So why do people have to share their data with the digital
behemoths? The simple answer is that they choose to do so. In some cases, the
consent to collect information is presumed, and the degree of privacy the user
experiences is a function of self-help; you can disable some surveillance if
you can figure out how. In other cases, customers explicitly agree to privacy
policies that basically define the control they don’t have.
Since Businesses value the data
more, imposing onerous “opt-in” rules is a significant transaction cost. This could
jeopardize the ability of digital companies to provide services, and significantly
degrade user experience. The efficient solution would be to award the initial
ownership of data to the business, but let users opt out if they want to.
If you sell your car, the owner of
the car can’t legitimately influence your life after the conclusion of the
transaction. Personal data can be used to manipulate people in ways they don’t recognize
at the time of sharing their data. This is something that current systems
designed to facilitate the one-time transfer of personal information to the
digital company and without the individual’s subsequent information to the
digital company and involvement in decision making about the use of the
collected data, don’t take into account.
Traditionally, private property has
been the main barrier to privacy invasion. As monitoring and recording
capabilities are embedded in our surroundings, there is a need to redefine
private spaces that will not be infringed. The government and businesses should
start by adopting privacy-by-design principles in their data accumulation
practices. Governments and Supreme courts all over the world will have to
rethink their stand in order to secure citizens privacy and control over their
data and the meaning of such words as “property” and “consent” in relation to
personal data sharing.
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