Showing posts with label Performance marketing. Show all posts
Showing posts with label Performance marketing. Show all posts

Saturday, 17 August 2019

Podcast Advertising

Podcasts have been around for over a decade, but it’s only within the last few years that the format has begun to capture the attention of the general public. Shows like Serial and This American Life have garnered over 50,000 reviews on Apple Podcasts. The industry’s surge in popularity hasn’t escaped the attention of advertisers looking to capitalize on the format’s momentum, either. Last year, domestic podcast ad revenue grew by 53% to an all-time high of $479 Million and is expected to exceed $1 Billion in 2021. Earlier this year, Spotify invested $400 Million to acquire smaller podcast networks and tools to help bolster its position as a leading audio platform. With the rapid influx of revenue and investment, brands are assessing the viability of podcast advertising as a vehicle for their messaging. Here are some crucial factors and pointers to get the most out of your podcast ad campaigns.

Benefits of Podcast Advertising – Podcasts reach 62 Million Americans weekly making it a receptive channel for advertising campaigns. Host-read ads have been the primary delivery vehicle for podcast ads, though increasingly, programmatic options have become more widely available. For host-read ads, the hosts play a pivotal role in the delivery and efficacy of your ads. Hosts can turn your product pitch into native advertising, which may decrease the odds of listeners skipping over it. Loyal listeners are also more likely to trust a host’s endorsement because it’s coming from someone, they’re already familiar with.

Host-read ads are baked directly into podcast episodes, meaning that listeners who dive into a podcast’s archive may hear your ad long after it originally aired. This may increase your brand’s exposure without increasing your ad spend but this can also be a drawback.

Drawbacks of Podcast Advertising – You’ll want to keep offer timeframes in mind when planning host-read ads. Listeners don’t want to find out your offer already expired when they tune into older episodes. Presently, the podcast advertising industry lacks some of the data, transparency, and tools that digital advertisers are accustomed to. Audience information, such as demographics, may not be readily available, although research firms such as Nielsen are now offering such data sourced through listener surveys.

Without detailed, reliable audience information, targeting capabilities may also be limited, which can result in inefficiencies and make it more difficult to scale your podcast ad campaigns. This may change over time as networks begin to introduce more advertising features. Spotify, for example, enabled targeting by genre earlier this year. Prospective advertisers should also be aware of the challenges to attribution and tracking conversions. Direct response ads combined with a dedicated landing page and “how did you hear about us” fields during the registration or checkout process are common tactics, but they may not account for listeners who convert later or after encountering your brand multiple times.
Types of Podcast Ads – Ads are usually placed at the beginning, middle and end of a podcast. These slots are referred to as pre-roll, mid-roll and post-roll, with pre-roll and post-roll ads, are typically ranging from 15-30 seconds and mid-roll ads running as long as a minute. For lengthier podcast episodes, there may be more than one mid-roll ad slot. Regardless of the position within the episode, podcast ads are either read by the host during recording or pre-recorded and dynamically inserted when the episode is downloaded. Last year, 51.2% of podcast ads were delivered by a host.

Host-read Ads – With careful planning and coordination, this the format has the potential to tap into the audience’s trust in the show’s host, which may allow your ad to be conveyed more as a testimonial than marketing collateral. In this way, it’s akin to Influencer marketing. Host-read ads become part of the episode content, which means the ads will continue to serve as long as the episodes are available.

Dynamically inserted Ads – In this, we have more targeting capabilities which work great for advertisers that have time-sensitive requirements or need to reach a certain GEO area. One potential, but considerable, the trade-off for these targeting and scaling abilities is that your ads may be less engaging to listeners due to the lack of host involvement and cohesion with the rest of the episode’s content, which may hinder your objectives.

Cost structures – Ad spots are commonly priced according to one of the following models:

·      Cost per Mile (CPM) – This is the most common pricing model and refers to the cost per one thousand downloads. Streams are also included as downloads, but a thousand downloads may not equate to a thousand listens as an episode may be requested but not played (as is the case with automatically downloaded episodes that a listener may overlook or not be interested in).

·     Cost per Acquisition (CPA) – There may not be an upfront cost associated with this model. Instead, the cost is determined by the number of leads or conversions that a podcast sends to your business.

·   Negotiation – This method can be a mix of the other two or something different altogether. It’s up to the advertiser and the podcast to come up with a deal they can both agree on.

The length of the ad and its position within the episode will also have an impact on the overall cost. In addition, Audience demographics, its history of engagement, the genre of the show, overall advertiser demand for the inventory and a show or host’s popularity as factors that can influence pricing.

Measuring success – The technology and platforms that facilitate attribution and conversion tracking of podcast ad campaigns have yet to reach the maturity of search and social advertising, but they are evolving as companies like Spotify pour in investments and advertiser demand rises. Tracking and measurement are challenging for several reasons. For one, listeners can access podcasts across a number of competing apps and services. Conversions happen off-podcast, which makes attribution a challenge — it’s why the ads so often include custom URLs tailored to each podcast. Yet, despite the challenges, gauging success is possible.

1.   Direct Response - Many podcast ads use a direct response mechanism to point listeners to their websites. Traffic to the landing page is one way to gauge a campaign’s reach and trial sign-ups are one way to measure ROI.

2.     Social media engagement - For initiatives in which conversions may not necessarily be the goal, such as brand awareness campaigns, social mentions, shares and hashtag activity are ways to quantify your campaign’s reach. A giveaway component can also be added to social or direct response campaigns to further entice listeners to engage with your brand.

3.     Website and social traffic - Monitoring your website traffic and social media metrics can also give you a sense of how your podcast ads are performing, so long as you’re accounting for other variables such as seasonal trends or concurrent campaigns that you might be running.

4.     “How did you hear about us?” - To help you attribute conversions over the long term, consider adding a “how did you hear about us?” field or a drop-down menu to your registration or checkout process.

5.     Studies and surveys - The tactics mentioned above assume that a brand’s online presence is one of the main way’s consumers convert or interact with it. If that doesn’t describe your business model, some podcast ad networks offer off-site methods of estimating your campaign’s reach.

6.     Third-party tools - Some measurement platforms and ad networks offer pixel-based attribution that may provide more information on a potential customer’s journey. With regards to podcast advertising, pixel-based an attribution usually involves correlating a pixel fired upon ad insertion with pixels on an advertiser’s website in order to match listeners with on-site activities such as conversions. Third-party tools may also enable you to view reports on your audience and ad performance. Some providers also offer retargeting capabilities that may help expand your ad campaign.
DIY or partner with an ad network? – It will cost less to run your own podcast ad campaign, but there are a number of other factors that should influence your design.

1.     DIY – In addition to the cost savings, you’ll have the freedom to choose which podcast you’d like to partner with and compare prices. You may also be able to negotiate your terms, communicate directly with the podcast’s host and build rapport with the people who are actually delivering your messaging. If it’s your first time running a podcast ad campaign, your in-house team will also get the opportunity to gain experience that may save your brand money or increase the efficiency of future podcast ad campaigns. There are, however, risks associated with doing it in-house: Dedicating some of your own team members to a podcast ad campaign may leave you short-staffed. Inexperienced advertisers may make mistakes that affect their campaign results. And, individual podcasts may not offer as many options in the way of audience data, targeting or measuring ROI.

2.     Podcast ad networks - The expertise, resources, technology and access to ad inventory that ad networks bring to the table may be worth the additional cost, especially for brands that prioritize having more data, targeting capabilities and scaling options. Having these capabilities at your disposal may increase your campaign’s efficacy and transparency but work with an ad network is likely to cost more and you may be limited to advertising on the shows within the network.

Get most of your Podcast Ads – From selecting a podcast to partner with to optimizing your campaign, there’s a lot a consider. Here are a few pointers to guide your podcast ad initiatives.

1.     Ask about Listener Data – Many podcasts survey their listeners to get a feel for what kind of content and advertisements their audiences may be interested. Some ad networks, such as NPR, even make their audience demographics readily available for prospective advertising partners. Don’t just assume that your audience is interested in particular podcast based on genre or anecdotal evidence, inquire about audience surveys and data and compare it to existing personas that your marketing team has already built out.

2.     Make sure the podcast’s host and listeners are part of your target audience - Successful podcasts are in tune with their listeners and giving the host firsthand experience with your offerings and as much information as possible can help them craft their pitch in a way that resonates with their subscribers.

3.     Get in line early - If you’re looking to get the widest reach by advertising on top podcasts, you’ll want to get in touch and express interest as early as possible. Many of them will have sold their entire ad inventory before the season even begins.

4.     Craft a clear message - Make sure your audio ad points out the clear advantages of using your product or service and gives a clear call-to-action that the audience will remember. Thirty to sixty seconds isn’t a lot of time and without the aid of visuals, making your ad informative while keeping it concise and distinct can help you making a lasting impression on listeners.

5.     Give it time - Many podcast apps allow listeners to subscribe and automatically download new episodes, which means that your ad may not immediately get heard. Listeners may also need to hear your ad or the host endorse your brand several times before they visit your site or make a purchase. Running your ad on the same podcast a number of times and keeping an eye on your KPIs for a few months after all the ads have aired may provide a fuller picture of your campaign’s results.

6.     Test your ads - After you’ve gathered enough data from your first campaign, you can begin to experiment to improve your ads. Tweaking just one variable at a time will yield better data for comparison. You can test out different placements (such as pre-roll instead of mid-roll or vice versa), different lengths, having a different host read your ad, changing the script, allowing the host to improvise without a script, advertising with the same script but on a different podcast or switch between host-read ads and dynamically inserted ones. Dynamically inserted ads also lend themselves to A/B testing. You can play the same ad in the same position on different podcasts to see which audience is more responsive.

7.     Mix and match - Running a longer mid-roll ad at the outset of a campaign can be a great way to introduce your brand to the podcast’s audience. After loyal listeners gain some familiarity, you may be able to save money and get more from your investment by switching over to shorter pre- or post-roll ads that are scripted to keep your brand relevant and continue the momentum you’ve built earlier in the campaign.

Podcasts are still a relatively novel approach to reaching an audience and technology and best practices and technology solutions are still developing. Marketing teams that are able to keep the above guidance in mind, tailor their messaging to the format and aren’t afraid to experiment stand to extend their reach to audiences that are ready to listen.

Tuesday, 16 July 2019

How to move from Vendor to Seller on Amazon?

Amazon always takes the long view. Though it’s hard to imagine Amazon’s domination of e-commerce changing any time soon, the retailer has set its sights on also challenging the giants of brick and mortar including Walmart, Costco, and Target. To that end, Amazon is poised to implement a long-rumored change to force smaller vendors (less than $10M per year) to move from Vendor Central to Seller Central. If you’re among the tens of thousands being forced to make the change, you need to understand the implications of this change in order to properly adapt and prepare yourself a smooth transition.

What is Seller Central - Amazon is really two different marketplaces stacked on top of each other. The first party (1P) marketplace is where Amazons sells inventory directly, buying stock in bulk from 1P vendors and then pricing and selling those products to consumers. 1P suppliers use Vendor Central (VC) to control their product detail pages and manage purchase orders. In the third party (3P) marketplace, instead of selling wholesale to Amazon the merchant uses Amazon as a platform to sell directly to consumers and pays a commission. These sellers manage their product offerings using Seller Central (SC). The 3P marketplace has grown more rapidly than 1P and now accounts for roughly two-thirds of sales, leaving plenty of opportunity for those making the switch. Though this transition may prove to be a challenge, many vendors have willingly made the move, preferring the advantages of SC over VC.
Impact on Advertising - Perhaps the biggest downside of Seller Central is the advertising limitations. 1P vendors have access to three main types of ads: Sponsored Product, Sponsored Brand, and Product Display. Seller Central only gives access to sponsored product ads. 3P sellers can only access sponsored brand placements if they are registered with Amazon’s Brand Registry, which requires holding a trademark for the product. Product display placements are not available in SC at all.

Product display ads, which appear on the right side of a product detail page (PDP) below the buy box, serve several strategic functions. They can be used by vendors to advertise on their own PDPs in order to prevent competitors from gaining visibility there, to generate brand awareness by targeting shoppers by category or interest, and to upsell or cross-sell (for instance, by placing a product display ad for a brand’s bestselling product on all other PDPs). Losing access to these ads while moving from vendor to seller is a major downside.

Many sellers will also see a decrease in ad performance. Amazon’s advertising algorithms leverage historical campaign performance data for relevancy and moving from vendor to seller often means starting over from scratch. Without historical data, a new Seller Central campaign, even if it’s otherwise identical to a previous Vendor Central campaign, will take time to regain the lost momentum.

The transition will be rocky, but it’s not all doom and gloom. In recent years Amazon has been improving SC to have much of the same functionality as VC, so it’s likely that at some point Amazon will introduce product display ads for sellers. In the meantime, the ability for sellers to directly manage product pricing gives them more strategic control, allowing them to execute marketing campaigns without the risk of lost profit margins or inter-channel conflicts.

How to make a smooth transition - 

1.     If possible, register with Amazon’s Brand Registry. This is available to trademark holders and will provide you with two important capabilities.

1.     Sponsored Brand Ads – These appear as banner ads at the top of a search results page. These ads are often more effective than product ads for attracting new customers in the discovery phase of their path to purchase.

2.     Brand protection – PDPs that are not controlled by vendors or sellers within Amazon’s Brand Registry can be edited by any third party selling the product. If you’re registered, you can protect your brand by preventing 3Ps from editing your content.

2.     After registering your seller central account, recreate your product listing using the same ASINs. This will allow you to inherit the PDPs from your vendor account keeping all the valuable ratings, reviews and search relevancy you’ve built up over the years.

3.     Transfer your ad campaigns by bulk downloading them from Vendor Central and reuploading to Seller central when launching new campaigns. This will save you all the time and labor required to rebuild your campaign structure, keywords and bids. Note that you may be required to update the format to match the SC bulk operations template.

4.     When creating new ASINs, it’s important to boost traffic early on to establish placement and visibility. Kickstart initial sales with coupons and other promotions and leverage the early reviewer program to incentive authentic reviews from Amazon shoppers so that you can quickly populate your PDPs with ratings and reviews.

Transitioning from a wholesale supplier to a marketplace seller can take several months. With the mounting evidence that Amazon is indeed planning to reduce smaller vendors in favor of taking their hands of the wheel and reducing direct human intervention in their retail business, it’s a good idea for vendors to have a backup plan in place.