Thursday 10 December 2015

Lessons from Indian Weddings

Preparing for a wedding in the family exposes one to the informal sector. There is an army of people working on various aspects of the wedding and it is an alive and thriving economy with various kinds of players. There is management excellence, skill and specialization, process orientation and quality checks. There is also an appalling lack of financial strategy and cash is king.

First, if one allows entrepreneurs into an activity, one creates a thriving ecosystem of ideas, innovation and specialization. From the caterer to the florist, decorator to the mehandi artist, each one has extended the range of products and services that they offer, so they are able to thrive in the competitive marketplace and offer value that they can charge for. The list of things they do is too long and a far cry from the simple weddings of the past.
Rituals that were long forgotten have made a comeback, dug out by an enthusiastic wedding planner who will arrange it in minutest detail. Weddings have become an industry run by this set of entrepreneurs. Second, an informal market hurts both buyer and seller. A florist, who has managed to get enlisted with a large hotel, can charge a bomb for the décor, while an informal artist who is unknown scrambles to find mandates, even at a fraction of cost.

Third, it is tough to find the basis for pricing when products and services are so customized. The sellers ensure that standardization is shunned wherever possible. From invitations that will be custom designed, to garlands that will be strung to match, every service provider will persuade the buyer to customize. Fourth, it is amusing to see how this market uses technology. Whatsapp dominates the scene, with image and videos flowing up and down all through the planning process.

Fifth, most of the service providers suffer from poor money management practices. Working capital is a big headache. Sixth, every one of them hates taxes. The demand side of the wedding market is driven by the cash rich tax evaders. In an age when taking a break from work to meet friends and relatives is so sought after, weddings offer the perfect opportunity for image crafting at one end and thanksgiving on the other and all things in between. 

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