English once dominated the Internet
in India, but not anymore. According to the 2001 census, there are more than
1.600 dialects spoken in India, with 22 official languages recognized by the
government. Interestingly, only 8% Indians read English language newspapers
while others prefer consuming news in their local language. Clearly, these
regional languages are now taking center stage, and the Internet too is
transitioning into a diverse amalgamation of Indian languages.
According to a recent Google – KPMG
report, India has 234 Million Indian language users online while only 175
Million are English language users. The Indian language user base is poised to
account for 75% of India’s Internet user base by 2021. These projections are
set to have a profound impact on the existing and future content on the
Internet, where a paradigm shift is now imminent.
Rapidly growing Internet
penetration, affordable mobile data connections and improving digital literacy
have appeared as the key drivers for the growth of Indian language content
within the Internet ecosystem. It is interesting to note that apart from
digital content platforms, several chat applications, online government
services, digital payment services, classified ad platforms and e-tailing
platforms are witnessing a steadily growing Indian language user base.
Currently, 68% Internet users feel that Indian language content is more
reliable than English.
However, there is a huge gap
between the demand and supply of quality Indian language content across
categories from digital news to online payment platforms. 60% Internet users
claim that limited Indian language content acts as a major obstruction in the
adoption of online services. Therefore, Internet based enterprises are losing
out on a lot of businesses and have a untapped client base. In fact, Indian
language content drives almost twice the engagement and exponentially increases
the reach of online content. So, the transition from English to Hindi languages
will benefit content creators as well as brand managers experts for SMEs.
As brands comprehend the persuasion
power of Indian languages, regional content is increasingly being leveraged to increase
brand recall through vernacular based digital advertising. Additionally, Indian
language users find it challenging to read product descriptions and reviews in
English. Research suggests that the share of digital advertisements in Indian
languages is set to increase from 5% to 35% by 2021. This proves to be a
massive opportunity for SMEs.
90% of new Internet users over the
next five years are projected to be Indian language users. Government is
planning to propagate digital literacy among 60,000 rural households by 2021. The
adoption of Indian language content across categories such as entertainment,
news, online shopping and digital payments will consequently skyrocket.
Business will continue to capture a larger share of consumers by giving them
access to quality Indian language content.
This
shift in the Indian language consumption trends within the Internet will push
e-commerce firms, digital entertainment platforms, online payment platforms and
other Internet based players to continually invest in creating content that
covers the most consumed regional languages. The creation of vernacular based
content will lead to higher internet inclusion, especially among the rural
population in India and hasten India’s journey towards becoming a truly digital
country.
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